FAQ

When will my order ship?

In stock, orders are usually processed and shipped within 1-2 business days, and high demand items shipped within 5-6 business days.

How long will my order take to arrive?

Orders are typically processed within 1-2 business days. Once shipped, standard shipping times are 5-10 business days for the United States and 5-15 business days for international shipping. Transit times vary depending on location. Expedited shipping options are available upon checkout.

How can I track my order?

Once your order ships, you will be sent tracking information via email.

How secure is my payment?

Safeguarding your personal information is our top priority. Innovaget uses SSL technology to guarantee 100% secure ordering for all customers. 

Can I return or exchange my order?

Don't like your items? No worries! Unopened and unused items may be returned within 90 days. If you receive the wrong item or a defective product, we will send a replacement item free of charge. Email us at support@sdida.com to authorize a return or exchange.